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Concept productBusiness Platforms · Logistics

Shiplane

Every shipment, vehicle and exception on one live map.

A logistics management platform for regional carriers and D2C brands: shipment tracking, route planning, a driver app with proof of delivery, and exception handling.

WebAndroid
Concept product · demo data
The problem

Dispatchers find out about problems when customers call.

Shipments are tracked in spreadsheets, drivers are called for updates, failed deliveries surface a day late and proof of delivery is a photo in someone's gallery.

  • No live view of vehicles
  • Exceptions found too late
  • Manual route planning
  • Paper or photo-based POD
The solution

Exceptions first, everything else on autopilot.

Shiplane tracks vehicles and shipments live, flags delays and idle vehicles, and gives drivers turn-by-turn drops with OTP-based proof of delivery.

  • Live vehicle tracking
  • Exception queue
  • Optimised multi-drop routes
  • OTP + photo proof of delivery
Product experience

Inside Shiplane.

Real interface states, drawn as working UI — not stock illustrations. Switch between screens.

Vehicles, routes and an exception queue for dispatchers.

Core features

What it does.

01

Live tracking

GPS from the driver app or vehicle telematics, with geofenced hub events.

02

Route planning

Multi-drop optimisation with time windows and vehicle capacity.

03

Exception management

Delay, idle and failed-attempt detection with resolution workflows.

04

Proof of delivery

OTP, photo and signature, synced instantly.

05

Customer notifications

Tracking links and ETA updates over SMS and WhatsApp.

06

Hub operations

Inbound, sorting and line-haul manifests.

User journey

From sign-up to result.

  1. 1

    Onboard

    Hubs, vehicles and drivers added; drivers install the app.

  2. 2

    Plan

    Daily routes generated from the shipment list.

  3. 3

    Track

    Dispatchers work from the live map.

  4. 4

    Resolve

    Exceptions handled as they happen.

  5. 5

    Result

    Customers stop calling to ask where their order is.

Technology

How it's built.

A stack chosen for this product's constraints — realtime, offline, compliance or AI — not a default template.

Frontend
Next.jsReactTypeScriptTailwind CSS
Backend
Node.jsPostgreSQL + PostGISRedisWebSockets
Mobile
React NativeBackground locationOffline queue
Integrations
Maps APIRoute optimisationWhatsAppShopify / ERP
Infrastructure
AWSDockerGitHub ActionsSentry
Clients
Dispatcher web app
Driver app
Customer tracking page
Realtime
WebSocket gateway
Location ingest
Services
Shipments
Routing
Exceptions
Notifications
Data
PostGIS
Time-series locations
Object storage (POD)
External
Maps
Telematics
Order systems
Simplified architecture · request flow left → right
A first version

What we'd ship first.

If this were your product, this is the scope we'd propose for a first release that proves value — with everything else in a ranked backlog.

  • Shipment list + driver app
  • Live map
  • OTP proof of delivery
  • Delay detection
  • Customer tracking link
Product lifecycle
  1. Strategy
  2. UX
  3. Prototype
  4. MVP
  5. Production
  6. Launch
  7. Scale

About outcomes. Shiplane is a concept product, so we don't publish usage or performance numbers for it. When we show client work, it will come with real, verifiable outcomes.

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Want something like Shiplane for your business?

Tell us about your users and the problem. We'll come back with how we'd approach it and what a first version could include.

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